I forgot the passcode I set to my Z69 Ultra Smartwatch and am locked out. How do I fix this?

To regain access to your smartwatch, you will need to prompt a Factory Reset. Follow these steps: 

1. Enter an invalid passcode 3 times in a row. Wait 15 seconds. 
2. Enter an invalid passcode again, another 3 times in a row. Wait 15 seconds. 
3. Enter an invalid passcode for the last time, another 3 times in a row. Wait 15 seconds. 
4. The watch will produce a pop-up card prompting a Factory Reset. Tap on the checkmark, or Done button.
5. Once Factory Reset is complete, you will need to pair your smartwatch to your phone. 
6. Remove the device name from the Bluetooth cache before pairing it to the app. 

https://support.citizenwatch.com/hc/en-us/articles/360057245954-I-forgot-the-passcode-I-set-to-my-Smartwatch-and-am-locked-out-How-do-I-fix-this-